Beautiful Press Products - for the Professional Photographer
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Once you log-in, you'll have access to review your sales and orders. You will also gain access to the Pinhole Pro community where you can see what other Pros are doing to grow their business.
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Customer support hours are Monday – Friday from 8:00am – 5:00pm PT. Submit a question or request more information and we’ll get back to you as soon as possible.
To start a screen sharing session with a member of our customer support team call us at 800-248-0245 and when prompted, click here.
For questions about becoming a featured photographer or product image requests please fill out the contact form.
A Pinhole Pro ambassador is a photographer whose work is outstanding and we think should be seen by everyone! Our featured photographers enjoy free samples and have seen their work featured on PinholePro.com, at the Pinhole Pro booth and on PinholePress.com. Email joe@livebooks.com if you want more information about becoming a Pinhole Pro ambassador.
Pinhole Pro is a free service for professional photographers that allows you to earn money in two ways: 1) creating products using Pro Studio and selling them to your clients or 2) for your DIY clients, use our shoot & burn solution to earn commission when your clients build and buy products at Pinhole Press.
Pinhole Pro Promotions Official Contest Rules
NO PURCHASE NECESSARY. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
1. Eligibility: Pinhole Pro Twitter, Facebook, Wildfire and Email-based promotions, which may include random drawings or “first to respond contests,” (the “Sweepstakes”) are open only to legal residents of the fifty (50) United States and the District of Columbia and Canada who are at least eighteen (18) years old at the time of entry and who are followers of http://twitter.com/PINHOLEPRO, fans of Pinhole Pro on Facebook and/or Pinhole Pro email subscribers. Employees of Pinhole Pro, Inc., its parent and affiliate companies, and any immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible. Subject to all applicable federal, state, and local laws and regulations. Void where prohibited. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor decisions, which are final and binding in all matters related to the Sweepstakes. Winning the prize is contingent upon fulfilling all requirements set forth herein.
2. Sponsor: PINHOLE PRO 465 Saratoga St, Cohoes, NY.
3. Timing: The Sweepstakes ends on the date stated in the tweet, facebook post, email or contest rules containing the Sweepstakes offer (the time when the promotion is live up until the end date is the “Promotion Period”). Sponsor’s computer is the official time-keeping device for the Sweepstakes.
4. How to Enter: At the beginning of the Promotion Period, Pinhole Pro will post a tweet to the Feed, post to Facebook or send an email call for entries. On Twitter, contestants will be asked to tweet, retweet, or respond to the tweet (as applicable), and include in their post a specific hashtag specified in the tweet announcement of the Sweepstakes so that Sponsor can identify the tweet as part of the Sweepstakes. On Facebook, contestants will be asked to comment, share or like a contest post. By email, contestants will be required to enter a formal contest via a Wildfire microsite or Facebook app. Doing this will generate one (1) entry into the Sweepstakes. Any participant who posts after the close of the Promotion Period will not be given an entry into the Sweepstakes. Limit: Each participant may obtain only one (1) entry into the Sweepstakes. Multiple entrants are not permitted to share the Twitter or Facebook account. Any attempt by any entrant to obtain more than the stated number of entries by using multiple/different Twitter or Facebook accounts, identities, registrations and logins, or any other methods will void that entrant’s entries and that entrant may be disqualified from the entire Sweepstakes. Use of any automated system to participate is prohibited and will result in disqualification. In the event of a dispute as to any registration, the authorized account holder of the Twitter or Facebook account used to register will be deemed to be the registrant or player. The “authorized account holder” is the natural person assigned an email address by an Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address. The potential winner may be required to show proof of being the authorized account holder.
5. Winner Selection: For random drawings: At the close of the Promotion Period, Sponsor will randomly select the designated number of entrant(s) specified in the tweet announcement, Facebook post or contest details of the Sweepstakes as the potential winner(s) of the Sweepstakes. The odds of winning depend upon the number of eligible entries received. The potential winner(s) will be notified by a direct message (“DM”) on Twitter, Facebook or via email. If the potential winner does not respond within forty eight (48) hours of the DM, or does not respond in full as requested by the DM, he/she forfeits prize. Any forfeited prize will not be awarded. For first to tweet/retweet/respond contests: After the occurrence of the event set forth in the tweet announcement, Facebook post or email (e.g., “be first 5 to retweet. . . .”) Sponsor will confirm the winners and notify them by a DM on Twitter, Facebook or via Email. If the potential winner does not respond within forty eight (48) hours of the DM, or does not respond in full as requested by the DM, he/she forfeits prize. Any forfeited prize will not be awarded. LIMIT: Only one (1) prize per person per Sweepstakes.
6. Prizes: The prize(s) along with the number, description and value are set forth in the tweet announcement, Facebook post or email of the Sweepstakes. Prizes will be mailed to the address given to Sponsor by the potential winner via DM approximately 6-8 weeks after the close of the Sweepstakes.
7. Release: By receipt of any prize, winner agrees to release and hold harmless Sponsor, its parents, subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Sweepstakes or receipt or use or misuse of any prize.
8. Publicity: Except where prohibited, participation in the Sweepstakes constitutes winner’s consent to Sponsor’s and its agents’ use of winner’s name, likeness, photograph, voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration.
9. General Conditions: Sponsor reserves the right to cancel, suspend and/or modify the Sweepstakes, or any part of it, if any fraud, technical failures or any other factor beyond Sponsor’s reasonable control impairs the integrity or proper functioning of the Sweepstakes, as determined by Sponsor in its sole discretion. Sponsor reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Official Rules or any other Promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
10. Limitations of Liability: The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Sweepstakes; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Sweepstakes; (4) technical or human error which may occur in the administration of the Sweepstakes or the processing of entries; (5) late, lost, undeliverable, damaged or otherwise impaired entries; or (6) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Sweepstakes or receipt or use or misuse of any prize.
11. Disputes: Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Sweepstakes or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the United States District Court for New York or the appropriate New York state court; (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes, but in no event attorneys’ fees; and (3) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of New York without giving effect to any choice of law or conflict of law rules (whether of the State of New York or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.
12. Winner List: Winners of the Sweepstakes will have their names and handles posted to the Feed approximately ten (10) days after the close of the Promotion Period.
At this time, we can only ship products to the United States, Canada and the UK
Becoming a Pinhole Pro Photographer is FREE. There is no sign-up charge or monthly fee.
Pro Studio software accepts the JPEG format (.JPG or .JPEG) in the sRGB color space. For best results, the resolution of images should be at least 300 dpi for the size the image is printed at.
Pinhole Pro is exclusively high quality press printed products. Our unique products, quality paper and modern designs separates us from your lab.
Love Pinhole Pro products? We want to hear from you! Send an email with an image (1000px longest side) of your product to mike@pinholepro.com along with a link to your site and a few sentences about why you like the product.
Awesome! Thanks for your interest in our online magazine and for your willingness to share with the community of photographers at Pinhole Pro. At this time, for unsolicited articles or to be considered for being a contributor to the magazine, please fill out the interest form. We review new inquiries at the beginning of each month.
Becoming a Pinhole Pro is simple. Just log onto PinholePro.com and register for a free account. From your account you can download our Pro Studio application or copy your unique link to share with clients.
You can change your account information by logging into PinholePro.com and navigating to the My Account page
If you forgot your username or need any assistance, please contact the Pinhole Pro team at info@PinholePro.com or call 800-248-0245. To recover your password, go to the 'Forgot Password' button underneath the login.
We are required to collect tax from anyone that does not have a tax exempt certificate on file. If you have a tax-exempt certificate please send it to us in an email customerservice@pinholepress.com. Once we receive your certificate, you will no longer be charged tax in Pro Studio and we will refund the tax charged on previous orders.
To change your billing credit card for Pro Studio, log into your Pinhole Pro account at PinholePro.com. Click on “My Account” to access your personal information. Select “Billing Information” and proceed to update your credit card information.
You can obtain your photographer code for Shoot & Burn by signing into your account at PinholePro.com and going to the My Account homepage
Pinhole Pro offers the highest quality press products available to photographers and their clients including unique gifts such as photo day planners, calendars, cards, books, journals, and notepads.
Mohawk Superfine = Mohawk Super fine is the fi nest printing paper made today. No other paper has the same reputation for quality, consistency and uniformity. Super fine is acid-free, archival, FSC-certi fied and made with windpower. For more information visit mohawkpaper.com/environment.
Mohawk Superfine Double-Thick = Mohawk Superfine is now double the luxury. This new 32pt paper has an exceptional reputation for quality, consistency and uniformity. Super fine is acid-free, archival, FSC-certified and made with windpower. For more information visit mohawkpaper.com/environment.
Mohawk Options = Mohawk Options is famous for its high environmental standards and exclusive Inxwell surface technology, combining the tactile feel of uncoated paper with the smoothness and sharp detail of coated. Options contains 100% recycled fiber and is acid-free, archival, FSC-certifi ed and made with windpower. For more information visit mohawkpaper.com/environment.
Mohawk proPhoto = Mohawk proPhoto is the ultimate choice for high-end photo books on the HP Indigo. Its lustre finish yields a high-quality look with high contrast results. It is acid free, archival and has no product shelf-life.
You can turn off pricing in Pro Studio if you have a client viewing a project with you in-studio. To turn off pricing, open Pro Studio and proceed to the View menu at the top left hand side of your screen. When you click on the View menu, “Pricing” will be one of the options. When you click on “Pricing” a check mark will toggle on and off.
Pinhole Pro Promotions Official Contest Rules
NO PURCHASE NECESSARY. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
1. Eligibility: Pinhole Pro Twitter, Facebook, Wildfire and Email-based promotions, which may include random drawings or “first to respond contests,” (the “Sweepstakes”) are open only to legal residents of the fifty (50) United States and the District of Columbia and Canada who are at least eighteen (18) years old at the time of entry and who are followers of http://twitter.com/PINHOLEPRO, fans of Pinhole Pro on Facebook and/or Pinhole Pro email subscribers. Employees of Pinhole Pro, Inc., its parent and affiliate companies, and any immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible. Subject to all applicable federal, state, and local laws and regulations. Void where prohibited. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor decisions, which are final and binding in all matters related to the Sweepstakes. Winning the prize is contingent upon fulfilling all requirements set forth herein.
2. Sponsor: PINHOLE PRO 465 Saratoga St, Cohoes, NY.
3. Timing: The Sweepstakes ends on the date stated in the tweet, facebook post, email or contest rules containing the Sweepstakes offer (the time when the promotion is live up until the end date is the “Promotion Period”). Sponsor’s computer is the official time-keeping device for the Sweepstakes.
4. How to Enter: At the beginning of the Promotion Period, Pinhole Pro will post a tweet to the Feed, post to Facebook or send an email call for entries. On Twitter, contestants will be asked to tweet, retweet, or respond to the tweet (as applicable), and include in their post a specific hashtag specified in the tweet announcement of the Sweepstakes so that Sponsor can identify the tweet as part of the Sweepstakes. On Facebook, contestants will be asked to comment, share or like a contest post. By email, contestants will be required to enter a formal contest via a Wildfire microsite or Facebook app. Doing this will generate one (1) entry into the Sweepstakes. Any participant who posts after the close of the Promotion Period will not be given an entry into the Sweepstakes. Limit: Each participant may obtain only one (1) entry into the Sweepstakes. Multiple entrants are not permitted to share the Twitter or Facebook account. Any attempt by any entrant to obtain more than the stated number of entries by using multiple/different Twitter or Facebook accounts, identities, registrations and logins, or any other methods will void that entrant’s entries and that entrant may be disqualified from the entire Sweepstakes. Use of any automated system to participate is prohibited and will result in disqualification. In the event of a dispute as to any registration, the authorized account holder of the Twitter or Facebook account used to register will be deemed to be the registrant or player. The “authorized account holder” is the natural person assigned an email address by an Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address. The potential winner may be required to show proof of being the authorized account holder.
5. Winner Selection: For random drawings: At the close of the Promotion Period, Sponsor will randomly select the designated number of entrant(s) specified in the tweet announcement, Facebook post or contest details of the Sweepstakes as the potential winner(s) of the Sweepstakes. The odds of winning depend upon the number of eligible entries received. The potential winner(s) will be notified by a direct message (“DM”) on Twitter, Facebook or via email. If the potential winner does not respond within forty eight (48) hours of the DM, or does not respond in full as requested by the DM, he/she forfeits prize. Any forfeited prize will not be awarded. For first to tweet/retweet/respond contests: After the occurrence of the event set forth in the tweet announcement, Facebook post or email (e.g., “be first 5 to retweet. . . .”) Sponsor will confirm the winners and notify them by a DM on Twitter, Facebook or via Email. If the potential winner does not respond within forty eight (48) hours of the DM, or does not respond in full as requested by the DM, he/she forfeits prize. Any forfeited prize will not be awarded. LIMIT: Only one (1) prize per person per Sweepstakes.
6. Prizes: The prize(s) along with the number, description and value are set forth in the tweet announcement, Facebook post or email of the Sweepstakes. Prizes will be mailed to the address given to Sponsor by the potential winner via DM approximately 6-8 weeks after the close of the Sweepstakes.
7. Release: By receipt of any prize, winner agrees to release and hold harmless Sponsor, its parents, subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Sweepstakes or receipt or use or misuse of any prize.
8. Publicity: Except where prohibited, participation in the Sweepstakes constitutes winner’s consent to Sponsor’s and its agents’ use of winner’s name, likeness, photograph, voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration.
9. General Conditions: Sponsor reserves the right to cancel, suspend and/or modify the Sweepstakes, or any part of it, if any fraud, technical failures or any other factor beyond Sponsor’s reasonable control impairs the integrity or proper functioning of the Sweepstakes, as determined by Sponsor in its sole discretion. Sponsor reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Official Rules or any other Promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
10. Limitations of Liability: The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Sweepstakes; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Sweepstakes; (4) technical or human error which may occur in the administration of the Sweepstakes or the processing of entries; (5) late, lost, undeliverable, damaged or otherwise impaired entries; or (6) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Sweepstakes or receipt or use or misuse of any prize.
11. Disputes: Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Sweepstakes or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the United States District Court for New York or the appropriate New York state court; (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes, but in no event attorneys’ fees; and (3) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of New York without giving effect to any choice of law or conflict of law rules (whether of the State of New York or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.
12. Winner List: Winners of the Sweepstakes will have their names and handles posted to the Feed approximately ten (10) days after the close of the Promotion Period.
Pinhole Pro and Pinhole Press products are produced in the United States. Our paper is manufactured by Mohawk Fine Papers, an EPA green power partner.
We are confident that you will be happy with the quality of our products and stand behind every single item. However, if you are not satisfied with a product for any reason, please contact us at 800-404-9518 within 30 days of receiving your order to initiate an exchange or return authorization. Due to the personalized nature of our products, we cannot accept returns based on customer input errors (e.g., typos, layout).
In the case of a Pinhole Pro error, be assured that we will remedy the error as quickly as possible. Once notified of our error, we will offer you a full refund, credit towards a future purchase or a complete exchange.
If you select a full refund, we will ask that you please return the order in its original form and packaging. We will issue a refund as soon as we receive the shipment. We reserve the right to reject any returns and exchanges that do not meet these conditions. Please call our customer service line at 800-248-0245 for return shipping authorization or if you have any other questions.
Return shipping address for the United States:
Pinhole Pro
Waterford Fulfillment Center
1 O’Connor Drive
Waterford, NY 12188
If you earn $50 or more in a month, you will receive a payment directly into your back account at the end of that month. If you do not earn more than $50 in commission, you will be paid at the end of the calendar year. You will always be paid out the balance of your Shoot & Burn commission earnings at the end of each calendar year.
You can input your credit card information when registering for Pro Studio or you will be asked for it when you place your first order using the Pro Studio application.
If you use the Shoot & Burn solution for your DIY clients, we'll need you to fill out the My Commission section so we can pay you. Anytime you log in at PinholePro.com, you will be able to see your orders.
Yes, in the checkout screen of Pro Studio, fill in the address that you want the product to ship to. We do not brand the packaging and no invoice is included.
Every Pinhole Pro product is custom made to order; so we need time to create your product prior to shipping it. We begin the printing process within 30 minutes of receiving your order, and begin assembly on the first day after the order is placed. In order to maintain our high standards of quality we take great care when doing this, which means that sometimes orders take slightly more time to process prior to being shipped.
We ship all of your products in one order together. For instance, if you order cards and a book, we will wait until your book is complete before we ship your order.
* add shipping time to estimate your order arrival date
United States
Canada